Describe what happened. Get a complaint letter backed by real DOT, FCC, or FTC rules. Free. 60 seconds.
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federal agencies covered: DOT, FCC, FTC
from describing your issue to a regulation-backed letter
federal regulations in our citation database (CFR, USC)
escalation channels per company: executive, DOT, FCC, AG, chargeback
Before: You call customer service 4 times, get transferred, nobody helps, you give up. After: You spend 2 minutes describing the problem. We cite the regulation (14 CFR 260.6 / 47 CFR 64.1.601 / FTC ROSCA). You send one letter. Companies respond differently when they see the actual law they broke — cited by code section.
Plain English. No legal jargon needed. "Flight canceled with 24 hours notice" or "Mysterious $49 charge I never authorized." Our AI matches your situation to federal regulations instantly.
DOT regulations on flight cancellations. FCC rules on billing transparency. FTC rules on unauthorized charges. We surface the exact code section (14 CFR 259.4, 47 CFR 64.1.601, etc.) that applies to your case.
Professional, cited, lethal. Not a template. A custom letter that reads: "Under [regulation], you are in violation. Here's what you broke. Here's what you owe me." Companies take it seriously because it's factual and backed by federal law.
No response in 10 days? We auto-escalate. Customer relations → executive office → DOT/FCC filing → state attorney general → credit card chargeback. The case climbs the ladder automatically. You don't manage it. We do.
Our regulatory database covers airline and telecom regulations across DOT, FCC, and FTC. Every letter cites the exact code section that applies.
Example scenario: Flight delayed 5+ hours? Under 14 CFR 259.5, the airline must provide meals and accommodations. We cite the exact regulation in your complaint letter and file with the DOT if the airline doesn't respond.
Covers: Denied boarding, cancellations, baggage claims, refunds illegally withheld.
Example scenario: Your carrier keeps charging you after you canceled? That's a 47 CFR 64.1.601 violation (unauthorized continued billing). We file the FCC complaint citing the exact code section. Carriers are required to respond to FCC complaints.
Covers: Cramming charges, mystery fees, device disputes, billing errors.
Companies know you don't know the law. Once you cite it by code section? The dynamic changes instantly. They settle because fighting you is more expensive than paying you back.
Not "airlines must refund." Exact citations: "Under 14 CFR 260.6(a), refund is mandatory within 5 business days." Your letter reads like it was written by a regulatory attorney. Companies settle because denying a regulation-backed claim is admission of guilt.
Each company has different escalation paths, response channels, and executive contacts. We build company-specific playbooks so your complaint goes to the right person through the right channel — not a generic "contact us" form.
One complaint channel is good. Multiple channels in parallel — DOT, FCC, BBB, state attorney general — is better. We coordinate filings across regulatory bodies simultaneously for maximum pressure. You don't manage the complexity.
We generate multiple letter variants: professional, assertive, escalation-focused. Each with different tones and regulatory approaches. You pick the one that fits your situation — factual, neutral, or firm.
Before Be Unignored: Spend 45 minutes on hold, get transferred 3 times, argue with frontline customer service who says "there's nothing we can do," give up exhausted. After: Spend 2 minutes describing what happened, get a complaint letter citing the exact federal regulation they violated, and send it. No response? We escalate to DOT, FCC, or executive channels automatically.
Start Your Complaint — FreeFree. No credit card. 60 seconds start to finish.
Download a proven template that cites federal regulations. Works for airlines, ISPs, and retailers. One template, ready to use right now.